FAQ
What is Green Box Top?
Every few days, Green Box Top features an unbeatable deal on a featured green, eco-friendly, sustainable or wellness focused business. We work with the businesses to offer an exclusive feature and in exchange, they offer Green Box Top members a deep discount.
What makes a deal "green"?
We work with companies who strive to improve the environment, your wellness, the community, or all three! "Green" ranges from organic foods to yoga studios striving to improve your health, from home services to create a more harmonious living space to businesses who follow green practices in their operations. To help you understand the greenness of each offer, we include "The Green Story" as part of each featured deal. The Green Story explains why we selected the vendor and how we define them as green.
Does a company need to be a certified green business to run on Green Box Top?
We take a broad interpretation of "green." While being certified green certainly qualifies a business to run on our site, a lot of other factors may qualify a business as well.
Do I need to use my Green Box Top the same day I buy it?
No, and in fact you generally cannot use your Green Box Top coupon the same day you purchase it. Green Box Top coupons have an expiration date, but the coupon isn't activated until after the sale closes.
I bought a Green Box Top - how do I use it?
Once you are charged, you will receive an email with your Green Box Top. The Green Box Top coupon has redemption instructions. The coupon can be redeemed only after the deal closes.
Can I buy a Green Box Top as a gift for someone else?
Yes. We communicate with all the businesses that we work with that Green Box Tops can be gifted, and unless specifically stated otherwise, you can purchase the deal as a gift. To have us send them the gift, select the gift option at checkout.
If I do not use the full value of the Green Box Top in one visit, can I use the remainder later?
No. Unless otherwise stated you do not receive store credit or cash back for whatever you do not use.
Can I combine my Green Box Top with other offers or specials?
No, not unless the Green Box Top specifically states otherwise.
Is Green Box Top safe to enter my credit card information?
Yes. We partner with PayPal and use their safe, vetted infrastructure for our credit card processing.
What if the business for my Green Box Top closes down before I use my Green Box Top coupon?
If a company closes down before your Green Box Top coupon has expired, we will make sure you get your money back.
I'd like to feature my business on Green Box Top but my business is small. Can I limit the number of purchases?
Absolutely. We like to promote small businesses and are happy to set a low maximum number of purchasers to give you business a boost that doesn't overwhelm it.
When will Green Box Top be in my city?
We are growing fast. If you would like to help us launch Green Box Top in your city, feel free to email info@greenboxtop.com.
Where is Green Box Top based?
Green Box Top is headquartered in San Francisco, California.
I have a question that hasn't been answered. What do I do?
Please send us your question through the Contact Us page. Thanks!
